Barbour & Company's Process Over Property

Watch These Videos To See What Makes Us Different

Why We Built a Better Real Estate Experience

Why real estate feels broken and how we fixed it.

In this foundational video, Brandon and Clair Barbour explain what led them to reimagine real estate. They use a restaurant analogy to illustrate why the traditional agent model spreads talent too thin, leaving clients overwhelmed and under‑supported. Discover how they reinvented the system with a team‑based approach, defined roles, and clear steps, all designed to eliminate the chaos of one‑person real estate. See why process over property isn’t just industry jargon—it’s a game‑changing mindset.

Ready to Learn More?
Scroll And Watch The Stages of Process Over Property

Stage 1: Customer Engagement

The #1 Mistake Before Choosing an Agent

Wondering why most people pick the first agent who responds? This video breaks down the difference between being a “customer” and a “client” under NC Real Estate law, and how our pressure‑free initial engagement gives you clarity and time before making decisions.

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Stage 2: Initial Consult

The Secret Step Too Many Skip

Here, Clair and Brandon lead a deep dive to align on your goals, share how we work, and decide if we're a good fit—before any paperwork. You learn about the home search or selling process, financing considerations, and what life looks like working together—no obligation required.

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Stage 3: Start of The Buyer or Seller Client Process

Seller Stage: Product, Price, Placement, Promotion

Product
Price
Placement
Promotion
Stress‑Free Selling Starts Here

A strategic roadmap for sellers, introducing the “4 P’s” in the precise order needed to protect your equity and avoid costly missteps. It’s a careful sequence of Product, Price, Placement, and Promotion to position your home listing properly.

Buyer Stage: A Proactive, Offensive Strategy

Why House Hunting Fails Most Buyers

Successful buyers don’t wait. They act! This video shows how we help you clarify your true priorities, use real‑time tools like RealScout, and stay ahead of the fast‑moving market.

Stage 4: Offer Writing, Review, and Negotiations

Buyer

Seller

Want your offer accepted? It takes more than price. Learn how we structure terms—from earnest money to timelines—so your offer is strong and protective.

When you receive an offer, you need more than the number. Discover how we evaluate terms like deposit, closing date, contingencies, and how we negotiate accordingly.

Stage 5: Active Transaction Management

Buyer

Seller

You’re under contract. Now what? Here’s how our coordination, timelines, and detail tracking keep everything moving smoothly toward closing.

Inspection, vendor coordination, legal deadlines—this is when most deals fall apart. We step in early to guide you through with structure and oversight.

Stage 6: Pre-Settlement & Closing Review

Closing isn't final until every signature, sheet, and settlement detail is reviewed. We walk you through your Closing Disclosure, manage vendor communication, and prepare you to show up informed and in control.

Stage 7: Post-Closing Support

Being Your Forever Agent

The relationship doesn’t end when the contract does. From trusted vendor referrals to check‑ins and community invitations, we stay with you well after the keys are handed over—because we're invested in your long‑term success.

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Testimonials from our happy clients!

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"When it comes to finding your dream home in Burlington, NC, Barbour & Company stands head and shoulders above the rest. This exceptional real estate team has earned their stellar reputation through their unwavering commitment to their clients and deep roots in the Burlington community. What sets Read MoreRead Less
"There’s no one else I’d want in my corner in any real estate deal than Barbour & Company. They know the area better than anyone, they know the business better than anyone, and perhaps most importantly, they know people and care deeply about helping them navigate their decisions. I can’t recommend thRead MoreRead Less
"Without a doubt, this is the best real estate company in the area. Their team is highly attentive, ensuring that every client’s needs and preferences are met while consistently exceeding expectations. Working with them was a seamless and enjoyable experience. I confidently recommend their services tRead MoreRead Less
"My wife and I have utilized Barbour and Company for help buying two investment properties in Burlington. Each experience has been positive, even with one of the deals being a tough one. I was glad to have them leading the process, demonstrating strong negotiation skills and looking out for our best Read MoreRead Less
"Great job all around. Highly recommend the Barbour Group. Our agent Nigel Witherspoon was both professional and attentive to our needs. Thanks guys for everything."
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